Privacy Policy

Privacy Policy

This policy describes how we collect information from users of our site, and how we use the information. By using this web site you agree to the collection and use of information in accordance with this policy and our Terms of Use.

Soft Memories collects information when you visit our Web site. This information may include pages viewed, search queries from which users are directed to a page, navigation from page to page, time spent on each page, and items that you click or select, including sharing content via Social Media icons embedded on our site. Usage Information may also include the type of browser you are using as well as the type of operating system you are using, and your IP address.

We use cookies to collect this information. A cookie is a small text file stored on your computer or device to help operate our website and collect information about activity. You can instruct your browser to block or delete cookies. However, if you do not accept cookies, you may not be able to use some portions of our Site as cookies store your preferences and settings and help with sign-in.

At no time do we collect personal information from you, or about you, unless you submit it to us.  Your personal information is submitted to us if you choose to Register with us, by making a Purchaseor by entering your name and/or email address when you Contact Us or Subscribe to our newsletter.

Most pages on the Soft Memories site can be used without registering with us. However, you will need to register with us if you want to use some of our enhanced features, such as the log-in functionality, to make a purchase, and to save and view your favorites and collections. If you choose to register with us, and by doing so, you affirm that you are thirteen (13) years of age or older and you will be providing us with certain information that will identify you personally, such as your name and email address and other required registration information. While we encourage young people of all ages to learn the art of both knit and crochet, Soft Memories does not knowingly collect information from or about persons under the age of thirteen (13). Soft Memories does not sell or share any information gathered on our site with any third party for marketing purposes, or for any other reason. Your personal information is private and is used solely for the purpose intended.

Soft Memories uses credit card information only for the sole purpose of completing a transaction when an order is placed on our site. We are PCI compliant and meet all Payment Card Industry Data Security Standards (PCI DSS).  Our website uses Secure Socket Layer (SSL) protocol to ensure transaction security, which is indicated by the https:// and lock in your browser address bar.  Your credit card information is not retained on our server, but rather is only transmitted from our server via encryption to the payment processor.

The security of your Personal Information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.

Soft Memories may have the need to make changes to this Privacy Policy from time to time. We will notify you, our visitor, of any changes by posting the new Privacy Policy on this web site. You should visit this page periodically to review any changes to the privacy policy. In such cases, your continued use of the Soft Memories web site means you are subject to the new terms.  If changes pertain to your Personal Information you will be notified via email of such changes in our Privacy Policy.

If you have any questions regarding this Privacy Policy, please feel free to Contact Us

We thank you for visiting Soft Memories!